Frequently asked questions (FAQ)
Answers to the most important questions about ARBACH, our fragrances and your purchase.
What makes ARBACH fragrances special?
Every creation is a small work of art: fine French fragrance oils with depth, elegance and purity. Pure essences from Grasse, Paris and Alsace, 100% nature-based and chosen for you with real care.
How long do the fragrances last?
Our compositions use balanced concentrations with excellent projection and longevity: performance you can feel for hours on end.
How much do the perfumes cost?
50 ml Eau de Parfum: €30 · 100 ml Eau de Parfum: €50. Shipping is free from 3 fragrances. Real luxury at a fair price.
Are there fragrances for women, men and unisex?
Yes. From powdery, fresh and fruity through floral and aromatic to deep woody, leathery or oriental worlds: there's a signature here for whoever you are.
Can I get a consultation?
We'd love to. With deep expertise and genuine feeling, our fragrance specialists help you find the scent that mirrors your charisma and your inner strength. Call us or message us on WhatsApp.
What if I don't like a fragrance?
You have 14 days to withdraw from your order without giving any reason. The period begins on the day you received the fragrance or collected it from our shop. A short message to management@arbach-perfumes.at is enough; you can also use our model withdrawal form. We refund the purchase price including the cost of standard delivery within 14 days; you bear the cost of returning the goods. Every bottle is closed with a hygiene seal. As long as this seal is intact, you can open the packaging and look at the bottle without losing your right of withdrawal. If you remove the seal, the right of withdrawal for that bottle lapses, because once opened a perfume is no longer suitable for return on hygiene grounds. You will find all the details in our notice on the right of withdrawal.
Is there an online shop?
Our online shop is on its way. Until then you can reach us any time by phone, WhatsApp or email, and of course in person at Quellenstraße 99, 1100 Vienna.